TERMS AND CONDITIONS:
The online consultation service is consultative in nature and is only designed to give you factual accounting and tax related information – it is not advice.
In so far as that information is provided by you, or by third parties with your permission, your responsibility arises as soon as possible if any circumstances or facts alter, as any alteration may have a significant impact on the consultation given.
Provision of Information
We require you to provide us with the information and explanations necessary to complete our work. Delays in provision or incorrect information can result in delays or incorrect statements being made in the service being provided. Only common accounting information can be given – if you require detailed advice relating to a specific case, we will recommend research is undertaken and this will have further charges.
Cancellation / Refund Policy
All services can be cancelled and refunded (less applicable transaction fees) unless we have commenced our work. Cancellations or reschedule requests can only be requested with a minimum of 24 hours notice. If you do not present for the online consultation, no refund is given.
Commencement of Work
After your purchase you will be redirected to a calendar to arrange our first meeting together. This will be considered the commencement of work.
AML and LoE
We may ask for proof of identity to be sent to us as part of the Anti-Money Laundering legislation. We may also request that you sign our Letter of Engagement.
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